Our 100% Satisfaction Guarantee

We strive to bring the best sex toys & bondage toys for you. This is why we provide a vast pool of information on each product that we sell. We encourage you to use this information when you make a purchase, as all sales are final. But if they’re not working exactly right for you, we’ve got you covered.

We Promise

You have 5 days from your order delivery date to report any defective items. Click here to submit the Replacements Form, and we will send you replacements free of charge.

You have 30 days from your order delivery date to report any clothing items or bondage toys that do not fit. Please notice that you should return the products to us and bear the freight charges by yourself. Such items may be exchanged for a different size. Also, We will offer some coupons according to your order amount.

We offer 1-year warranty for all the products. If anything goes wrong with your product, we’ll replace it for up to a year after purchase.

If you return a product more than 30 days after purchase and it is not faulty, you will not be entitled to a refund or replacement.

Sold sex dolls would be non-returnable.

How To Return An Item

Step 1: Click here to fill in the Returns Form.

Step 2: Package your return securely. Include as much original packaging as possible.

Step 3: Take it to the post office and ask for a certificate of posting.

Step 4: Your return will be processed and a replacement will be issued.

Contact Us

Email: Support@BondageLoveToys.com